Apple Expands Self Service Repair in Europe, Now Covers iPhone 15 and M2 Macs

Apple today announced it has expanded its Self Service Repair program to cover the iPhone 15 lineup and Mac models powered by M2 chips, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio.

Apple Self Service Repair Program iPhone
Apple also said that Self Service Repair is now available for Apple users in 24 additional European countries, including Croatia, Denmark, Greece, Netherlands, Portugal, and Switzerland. With this latest expansion, Self Service Repair now supports 35 Apple products in 33 countries and 24 languages.

Additionally, Apple Diagnostics for Self Service Repair is available today in the U.S. for iPhones and Macs, with availability in Europe to come next year. Intended for users with the knowledge and expertise to repair Apple devices, Apple Diagnostics troubleshooting sessions gives customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.

Launched in 2022, Apple's Self Service Repair program is designed to allow Apple device owners to do their own repairs in their homes using Apple parts, repair manuals, and tools.

To conduct a repair, customers first need to review the repair manual for their product and the specific repair on Apple's support website. After, they'll be able to order the required parts and tools from the Self Service Repair Store and begin the repair.

The program is part of Apple's efforts to "further expand access to repairs," according to the company. That said, Apple cautions that the "vast majority" of customers should still visit a professional repair provider, such as an Apple Store, to ensure their devices are repaired safely and reliably.

Top Rated Comments

Aoligei Avatar
1 day ago at 06:09 am

Interested to see what Rossmann and Hugh Jeffries have to say about this. I say it’s a good thing.
Apple self- repair program is just Apple’s way combating negative press on its anti-repair practices.

Let’s talk when Apple give up on serializing parts (it is ridiculous to have FaceID disabled when screen replacement is done), allowing SSD replacements and making parts widely available with no string attached (such as making parts available on iFixit, like Google and Motorola is doing).
Score: 5 Votes (Like | Disagree)
bulletspongesquarepants Avatar
1 day ago at 05:16 am
Cant wait to replace the ssd myself...

<cough>frame.work</cough>
Score: 4 Votes (Like | Disagree)
AlmightyKang Avatar
1 day ago at 05:51 am

Cant wait to replace the ssd myself...

<cough>frame.work</cough>
I don't get this perspective really any more. We have over 1000 workstations in the office with SSDs in and we have never had to replace a single SSD. I have SSDs that are nearly 10 years old now and work fine. The only time I've had to replace an SSD was the very very high end enterprise Hitachi ones which had crazy IOPS 24/7/365 for years in really big database servers. There will be edge cases but that's what warranties are for.

If you run out of space, delete some crap or buy the right amount to start with. I've got less than 100Gb of stuff and have been on Earth for at least 5 decades...
Score: 3 Votes (Like | Disagree)
AlmightyKang Avatar
1 day ago at 06:04 am

Still, Framework is a cool design and, if I were buying a PC laptop, I might be tempted by that alone, I'm just not sure of the practicality.
I have to run a PC laptop for some workloads which don't work on macOS and I looked at the Framework ones but the thing doesn't make financial sense. If you know where to look, you can get a mid-range Lenovo T-series for half the configured price of the equivalent Framework, use it for a couple of years, buy another one and pass the old one down to the kids and be up money in comparison. Plus if you've seen a T-series ThinkPad, which is made of superior materials to the Framework, after 4-5 years you'll know the Framework chassis is going to have longevity issues way before that.
Score: 3 Votes (Like | Disagree)
floral Avatar
1 day ago at 05:32 am
Our first thread with no complaints? [plain]:D[/plain]
Score: 2 Votes (Like | Disagree)
theluggage Avatar
1 day ago at 05:57 am

<cough>frame.work</cough>
The framework stuff looks like a great bit of design, but I'm not quite sure of the "use case". I think the only time I upgraded a laptop was because:
[LIST=1]
* I initially scrimped and got a 4GB model because Apple (as always) wanted £silly for 8GB.
* A few years after purchase, decent-sized SSDs suddenly became affordable (true for all platforms) - which was probably the most significant performance boost that decade.

...otherwise, after 3-5 years use, newer laptops are better in so many respects - CPU, Graphics, Display, I/O tech, that the only motivation for upgrading rather than replacing is "saving the planet" (Making do without the newest shiny for a couple of years probably saves more penguins and I'd rather re-purpose/donate the old computer as a working system than chuck half of it in the bin and upgrade). Even when I've built completely modular PC towers, after a few years bringing them "up to spec" would have meant replacing virtually everything apart from maybe the case.

The main reason for aftermarket upgrades on Macs is Apple's pricing strategy that pushes people to scrimp on RAM and SSD - If I were buying a PC laptop, I'd just get plenty of RAM and SSD on day one. The Framework offers a few other interesting options: the I/O port modules (but ultimately, they're functionally just USB-C dongles - you won't be adding next-generation I/O that way, esp. without Thunderbolt) and now upgradeable GPUs (but reliant on new GPUs being released in Framework format).

Still, Framework is a cool design and, if I were buying a PC laptop, I might be tempted by that alone, I'm just not sure of the practicality.
Score: 2 Votes (Like | Disagree)

Popular Stories

ios stolen device protection

iOS 17.3 Beta Adds New Stolen Device Protection Feature to iPhone

Tuesday December 12, 2023 10:20 am PST by
The first iOS 17.3 beta rolling out to developers today includes a new "Stolen Device Protection" feature that is designed to add an additional layer of security in the event someone has stolen your iPhone and also obtained the device's passcode. Earlier this year, The Wall Street Journal's Joanna Stern and Nicole Nguyen reported about instances of thieves spying on a victim's iPhone...
New iOS 17

Apple Releases iOS 17.2 With Journal App and More

Monday December 11, 2023 10:01 am PST by
Apple today released iOS 17.2 and iPadOS 17.2, the second major updates to the iOS 17 and iPadOS 17 operating systems that came out in September. The new software comes over a month after Apple released iOS 17.1 and iPadOS 17.1, updates that brought new AirDrop, StandBy, and Apple Music features. iOS 17.2 and iPadOS 17.2 can be downloaded on eligible iPhones and iPads over-the-air by going...
Apple TV 2022 Feature Blue

Apple Releases tvOS 17.2 With Revamped Apple TV App

Monday December 11, 2023 9:58 am PST by
Apple today released tvOS 17.2, the second major update to the tvOS 17 operating system that came out in September 2023. tvOS 17.2 comes more than a month after tvOS 17.1, an update that expanded the availability of the Enhanced Dialogue feature. tvOS 17.2 can be downloaded using the Settings app on the ‌Apple TV‌. Go to System > Software Update to get the new software. ‌Apple TV‌...
iPhone 16 Side Feature

iPhone 16 Pro Rumored to Have These 12 New Features

Monday December 11, 2023 10:46 am PST by
While the iPhone 16 Pro and iPhone 16 Pro Max are still over nine months away from launching, there are already several rumors about the devices. Below, we have recapped new features and changes expected for the devices so far. These are some of the key changes rumored for the iPhone 16 Pro models as of December 2023:Larger displays: The iPhone 16 Pro and iPhone 16 Pro Max will be equipped...
iOS 17

33 New Things Your iPhone Can Do in iOS 17.2

Tuesday December 12, 2023 1:57 am PST by
Apple has made available for download its major end-of-year iPhone software update, iOS 17.2, featuring a large number of features and changes that users have been anticipating for quite a while. Below, we've listed 33 new things that your iPhone can do once you've installed the update. Check Settings ➝ General ➝ Software Update on your device to get downloading. 1. Help You Keep a Daily ...
iPhone 16 Mock Back 1

iPhone 16 Early Prototypes: What Apple's Next-Generation iPhone Will Look Like

Tuesday December 12, 2023 3:07 pm PST by
With the launch of the iPhone 15, Apple introduced design changes like a curved frame and a frosted glass back. Information acquired by MacRumors suggests that Apple's next-generation iPhone 16 will build on these updates with modifications to the buttons and the camera layout. We have details on early pre-production designs for the iPhone 16, including a look at the variants and hardware...
CarPlay Phone Call

GM Says It's Nixing CarPlay to Make Drivers Safer

Tuesday December 12, 2023 1:47 pm PST by
Earlier this year, General Motors (GM) announced plans to phase out Apple's CarPlay and Android Auto in its future electric vehicles, with the company instead relying on an infotainment system co-developed with Google. This has not been a popular decision with iPhone users, and today, GM provided some additional insight into the decision in a discussion with MotorTrend. According to Tim...
macos sonoma feature purple green

Apple Releases macOS Sonoma 14.2 With Enhanced AutoFill, New Widgets, Apple Music Updates and More

Monday December 11, 2023 10:00 am PST by
Apple today released macOS Sonoma 14.2, the second major update to the macOS Sonoma operating system that initially came out in late September. macOS Sonoma 14.2 comes six weeks after the launch of macOS Sonoma 14.1. The ‌‌macOS Sonoma 14.2‌ update can be downloaded for free on all eligible Macs using the Software Update section of System Settings. Apple has also released macOS 13.6.3...